Scope of Services
IT in a Box
- Server & Workstation Monitoring
- 24×7 Helpdesk Services
- Website Design
- Data Backup & Disaster Recovery
- New Office Network Planning & Layout
- Network Equipment Supplementation & Installation
- Email Encryption Solutions, Cybersecurity Protection & Computer Maintenance.
IT Help Desk
- Remote L1, L2, and L3 troubleshooting of detected/reported incidents
- Incident reports with advanced root cause analysis.
- Hardware performance monitoring (CPU, RAM, HDDs).
- Monitoring of Health of IT Systems, Services, State of web resources, Expiration of network certificates, Logged events, and Health of cloud resources.
IMAC on Request
- Installs, Moves, Adds and Changes (IMAC) of:
- Desktops
- Servers
- Network equipment and software
- POS systems
- Peripherals
- Enterprise-grade VOIP Phones & Phone Systems
- Cabling Infrastructure Design & Installation
We are known as firm that cater to small to large businesses for their IT support services.